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Support

Contact the Help Desk via email at:

Several support resources are available on this site.
The answer to your question may be found on any of the following pages:


  • Frequently Asked Questions

  • Getting Started Instructions



  • Navigating A Course
    • Our courses are highly intuitive to take. And instructions for navigating courses can be found by clicking the "Help" button from within any course.
    Registering for An Exam
    • When you are finished taking the course and are ready for the exam, click the Take Exam button, which is available on the final page of the course.
    • Click the Register button. You'll be asked to supply your name, address, license number, etc., which will enable us to submit your CE credit to the Department of Insurance when you pass the exam and pay the processing fee. If you've registered for a course in the past, you can use the Fast Track feature, which will pull up all your information with only your license number and last name.
    • After you submit your registration info, you'll be shown a Begin Now button. When you're ready, click to begin the exam. You should expect to spend around ten minutes taking it. You will not be asked for payment information until after you have passed the exam.
    Taking An Exam
    • The exam consists of three multiple-choice questions. For each question, click the circle beside your selected answer. You must answer all ten questions. If you're not sure of an answer, take your best stab at it. You will not be penalized for incorrect answers.
    • When you have answered all three questions, click the Submit Exam button. You exam will be graded and you will be told your results instantly.
    • You will need to have answered all three questiosn correctly in order to earn CE credit.
    • If you did not pass the exam, you will be presented with a Retake button to return to the exam. If you fail the exam three times, it is recommended you go through the entire course again. A link to the first page of the course will be provided beneath the Retake button.
    Paying for and Processing Your CE credit
    • If you have passed the exam, click the Pay button to have your CE credit processed. The processing fee is $15 per credit. We accept payment by all major credit cards. REMEMBER: Even though you passed the exam, your CE is not processed until you complete the payment information.








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