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Help Page
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This section will explain how to navigate a course, how to take the exam afterwards, and how to pay for the processing of the CE as the final step. It will also answer frequently asked questions (FAQs).
When you're finished, click the Go Back button below.
For further inquiries, e-mail our Help Desk at .
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This button will take you back to the course page you were previously at.
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This button will take you to the next page of the course.
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This link is provided at the bottom of each course page to take you to the next page. It works the same as the Next Page button.
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This button will allow you to take the course exam for CE credits. First you'll be required to register for the exam. Full instructions are provided below.
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This button allows you to exit the course and return to our home page.
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This button will bring you to this Help page. The Help button is available throughout the entire course.
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- When you are finished taking the course and are ready for the exam, click the Take Exam button, which is available on the final page of the course.
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- Click the Register button. You'll be asked to supply your name, address, license number, etc., which will enable us to submit your CE credit to the Department of Insurance when you pass the exam and pay the processing fee. If you've registered for a course in the past, you can use the Fast Track feature, which will pull up all your information with only your license number and last name.
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- After you submit your registration info, you'll be shown a Begin Now button. When you're ready, click to begin the exam. You should expect to spend around ten minutes taking it. You will not be asked for payment information until after you have passed the exam.
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- The exam consists of three multiple-choice questions. For each question, click the circle beside your selected answer. You must answer all ten questions. If you're not sure of an answer, take your best stab at it. You will not be penalized for incorrect answers.
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- When you have answered all three questions, click the Submit Exam button. You exam will be graded and you will be told your results instantly.
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- You will need to have answered all three questiosn correctly in order to earn CE credit.
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- If you did not pass the exam, you will be presented with a Retake button to return to the exam. If you fail the exam three times, it is recommended you go through the entire course again. A link to the first page of the course will be provided beneath the Retake button.
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- If you have passed the exam, click the Pay button to have your CE credit processed. The processing fee is $15 per credit. We accept payment by all major credit cards. REMEMBER: Even though you passed the exam, your CE is not processed until you complete the payment information.
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